Privacy Policy.

1. Who We Are

iWeb Concepts LLC ("iWeb Concepts," "we," "us" or "our") is a digital marketing company located at 1860 SW Fountainview Blvd, Ste #1045, Port St. Lucie, FL 34986. This Privacy Policy explains how we collect, use, share and protect personal information when you visit iwebconcepts.com (the "Site"), submit a form, communicate with us or use our services.

2. Information We Collect

Information you provide to us:

• Contact details: name, job title, email address, phone number and preferred contact method.
• Business profile: legal and trade names, address, website, industry, business type, registration type and number (such as an EIN), time zone and regions served.
• Authorized representative details: name, title, email and phone number.
• Onboarding and marketing plan answers: services, goals, target customers, budgets, current marketing, reporting preferences and approvals.
• Package and order details: selected plans, services, terms, pricing, order numbers, billing contact and electronic signature details, including the name typed, date and time of acceptance.
• Communications: messages, quiz answers, call notes and email or text conversations with our team.
• Consent choices: text message and email marketing preferences and opt-out records.

Information collected automatically:

• Device and usage information such as browser type, pages viewed, referring pages and approximate location derived from IP address, collected through standard server logs.
• Browser storage used by the Site to remember your package builder selections and order progress on your device.
• Information from fonts, scheduling and embedded tools that load from third-party providers.

We do not ask for payment card numbers through Site forms. Payments are handled by third-party payment processors under their own security standards.

3. How We Use Information

• Respond to inquiries, package review requests and appointment bookings.
• Prepare recommendations, proposals, service agreements and service orders.
• Review and accept orders, issue invoices and manage billing.
• Onboard clients and deliver, support and improve our services.
• Send transactional messages about your inquiry, onboarding, account and services.
• Send marketing emails where permitted, and text messages only with your consent.
• Maintain records of agreements, consents and opt-outs.
• Protect the Site, prevent fraud and comply with legal obligations.

4. Text Messaging and Mobile Information

When you check a text message consent box, you agree to receive text messages from iWeb Concepts LLC at the number you provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help us deliver our text messaging program, such as our messaging platform and carriers, and only for that purpose.

5. How We Share Information

We do not sell your personal information. We share information only as needed to operate our business and deliver services:

• Service providers that host the Site, provide our customer relationship management and marketing automation platform, email and text delivery, scheduling, e-signature, payment processing, accounting and cloud storage, under obligations to protect the information.
• Advertising, search, listings and review platforms, when you engage us to manage accounts or campaigns on your behalf.
• Our owners, affiliates and contractors who help deliver services and are bound by confidentiality duties.
• Professional advisers, and authorities when required by law, subpoena or legal process, or to protect our rights, safety or property.
• A successor in a merger, acquisition or sale of business assets, subject to this Privacy Policy.

6. Client Customer Data

When we deliver services, we may process data about our clients' own customers and contacts, such as contact lists, leads, reviews and messages. We process that data only on our client's instructions to deliver authorized services, protect it with reasonable safeguards and do not sell it. Our client is responsible for obtaining any required notices and consents from its customers. Questions about that data should be directed to the business that collected it.

7. Cookies and Similar Technologies

The Site uses browser storage and may use cookies to remember your selections, keep forms working and understand how the Site is used. Embedded third-party tools, such as scheduling widgets and fonts, may set their own cookies under their own policies. You can control cookies through your browser settings; blocking them may affect some Site features.

8. Data Retention

We keep personal information for as long as needed for the purposes described in this policy, including to provide services, maintain agreement, billing and consent records, resolve disputes and meet legal obligations. Opt-out records are retained so we can continue to honor your choice. When information is no longer needed, we delete or de-identify it, subject to ordinary backup cycles.

9. Security

We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted connections, access controls and trusted service providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a confirmed security incident affects your information, we will notify you as required by law.

10. Your Choices and Rights

• Text messages: reply STOP to any message to opt out.
• Marketing emails: use the unsubscribe link in any email.
• Access, correction and deletion: email support@iwebconcepts.com to request a copy of, correction to or deletion of your personal information. We may need to verify your identity and may retain information required by law or for legitimate business records.
• Depending on where you live, you may have additional rights under applicable state privacy laws. We will honor requests as required by those laws and will not discriminate against you for exercising them.

11. Children's Privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

12. Third-Party Sites

The Site may link to third-party websites and services. Their privacy practices are governed by their own policies, and we are not responsible for them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Material changes will be highlighted on the Site or communicated to clients by email.

14. Contact Us

iWeb Concepts LLC, 1860 SW Fountainview Blvd, Ste #1045, Port St. Lucie, FL 34986. Email support@iwebconcepts.com or call (772) 356-3550.